Question 1

Why is my TV signal weak or pixelated?

Accepted Answer

Weak or pixelated pictures usually point to an aerial issue, a cable fault, a splitter problem or a signal issue in your area. A signal check at the property is the most reliable way to find the cause.

Question 2

Should I retune my TV if channels are missing?

Accepted Answer

Retuning repeatedly can remove stored channels. If channels keep dropping out, the underlying cause is normally an aerial, cabling or signal issue rather than the TV itself.

Question 3

Do I need a new aerial for Freeview?

Accepted Answer

Many existing aerials still work fine for Freeview. Older or damaged aerials may need replacing. A signal check confirms whether the current aerial is up to the job.

Question 4

Can you install a TV aerial in a loft?

Accepted Answer

Loft aerials are suitable in some properties depending on signal strength, roof construction and obstructions. We will advise on whether a loft or outdoor aerial gives the better result.

Question 5

Is an outdoor aerial better than a loft aerial?

Accepted Answer

Outdoor aerials usually receive a stronger and more reliable signal because there is less between the aerial and the transmitter. Loft aerials can work well in strong signal areas.

Question 6

Can you repair a damaged TV aerial?

Accepted Answer

Yes. We diagnose the fault, check cabling and connections, and replace the aerial, mast, brackets or cabling where needed.

Question 7

Can you realign a satellite dish?

Accepted Answer

Yes. Dishes knocked out of alignment by wind, falling debris or building work can be checked, realigned and retested.

Question 8

Can you install a satellite dish for Freesat?

Accepted Answer

Yes. We install dishes for Freesat reception, run the cabling and check the signal across the connected boxes or TVs.

Question 9

Can you help with Sky dish signal problems?

Accepted Answer

We can check the dish, cabling and connections for Sky signal issues. We do not provide Sky subscriptions but we can support the dish and cabling side of the installation.

Question 10

Do you install extra TV points?

Accepted Answer

Yes. We install extra TV points and multi-room TV setups so you can watch in more than one room without running visible cables across the property.

Question 11

Can you wall mount a TV and hide the cables?

Accepted Answer

Yes. We fit the bracket, mount the TV and offer cable management options including trunking or cables routed behind the wall where suitable.

Question 12

Can you install TVs in offices, pubs or gyms?

Accepted Answer

Yes. We carry out commercial TV installation for offices, pubs, hotels, gyms and rental properties across Kent.

Question 13

How much does TV aerial installation cost?

Accepted Answer

Costs depend on the aerial type, location, access requirements, cabling and the number of TV points involved. We provide a quote once we understand the job.

Question 14

How quickly can you attend?

Accepted Answer

Same-day and urgent callouts are available where possible. Otherwise we book a suitable time as quickly as we can.

Question 15

Do you cover my town in Kent?

Accepted Answer

We cover Kent-wide, including Canterbury, Maidstone, Ashford, Medway, Thanet, Dover, Folkestone, Sevenoaks, Tonbridge and Tunbridge Wells, plus the surrounding villages.

TV Aerial & Satellite FAQs for Kent

Poor TV signal, broken aerial or new install needed in Kent?