TV aerial repairs in Cranbrook and Hawkhurst
Deep in the Weald, Cranbrook’s aerials have to work hard. We repair them across the town and the villages around it, and set each one up to get the best from Heathfield.
Established 2000. Repairs from £99. £5 million public liability insurance. Engineers in Cranbrook most days.
From £99repairs in TN17
Common aerial faults around Cranbrook
Cranbrook and Hawkhurst are surrounded by woodland, and many homes sit in dips between wooded ridges. When an aerial is surrounded by tall trees, the signal can change with the seasons and even with the wind, as wet leaves move in and out of the path. A tall pole that lifts the aerial over the canopy is often the only real cure.
Oast houses, barns and farmhouses converted to homes are common round here, and their aerials were often fitted by the builder in whatever spot was easiest. We regularly move them to a better position, where the signal is stronger and the cable run shorter.
From a loose plug to a new aerial in Cranbrook
We carry the common parts on the van, so most Cranbrook repairs are finished on the first visit. You get the price before we start.
Realigning a turned aerial
Wind and slipped clamps turn aerials off the transmitter. We re-aim on a meter and fit new clamps.
from £99same-day repairs
New cable and connectors
Cracked coax and corroded plugs replaced with double-screened cable and sealed compression fittings.
Amplifiers and splitters
Failed, overloaded or unpowered loft amplifiers tested, adjusted or replaced so every room works.
Storm damage
Fallen, bent or hanging aerials made safe, then refitted on a stronger pole, with photos for your insurer.
A new aerial when it’s beyond saving
If the aerial itself has failed, we fit a new one aimed at the right transmitter and test every channel.
Satellite dish faults
No satellite signal on Sky or Freesat? See our Cranbrook satellite page.
Match your Cranbrook fault to a fix
Choose what your screen is doing. The panel shows the usual culprit and lights up the part of the house where it normally is.
Every channel says “No signal”
- Usual cause
- Usually a connector that has worked loose behind the TV or at the aerial, a loft amplifier that has died, or an aerial knocked off its bearing by the wind.
- What we do
- We check the signal at three points, the TV socket, the loft and the mast, so we replace only the part that has gone.
Pixelating or freezing when it’s wet or windy
- Usual cause
- Rainwater getting into tired coax, connectors eaten by salt air on the coast, or a mast clamp that has slipped so the aerial rocks.
- What we do
- New double-screened cable, sealed compression fittings and the clamps done up properly.
A handful of channels have vanished
- Usual cause
- An aerial made before the frequency changes, one pointing at the wrong mast for your street, or 4G and 5G from a nearby phone mast swamping the amplifier.
- What we do
- A meter reading on each multiplex tells us which. Then it is a realign, a filter or a modern wideband aerial.
Freesat or Sky can’t find the satellite
- Usual cause
- A dish nudged off target by a gale or a ladder, a failed LNB (the part on the arm), or a waterlogged cable.
- What we do
- We peak the dish on a meter, then swap the LNB or the cable if they have failed.
One room has a picture, another doesn’t
- Usual cause
- A loose wall plate, a dead output on the splitter or amplifier, or damage somewhere along that room’s cable.
- What we do
- We follow that cable from the room back to the loft and repair the fault we find.
Seeing something different? Send us a picture of the TV and an engineer will have a look.
What Cranbrook customers ask about repairs
Local answers for Cranbrook. If yours isn’t here, ring and ask.
Why does my Cranbrook TV break up when it’s windy?
Usually because trees are moving in and out of the signal’s path, or the aerial itself is moving. We check both and raise or move the aerial if needed.
Can you repair an aerial on a converted oast house?
Yes. Oasts and barns often have awkward roofs, so we may use a wall or gable bracket instead of the roof. We take care not to damage tiles or weatherboarding.
Do you do aerial repairs in Goudhurst and Benenden?
Yes. We cover Goudhurst, Benenden, Frittenden, Sissinghurst and the hamlets in between.
Quicker with a picture
Snap the aerial or dish from the garden, or the error on the TV, and WhatsApp it to us with your postcode. An engineer looks at it and replies with the likely fix and a price.
WhatsApp a photoNeighbouring towns to Cranbrook
Each town has its own repair page. For everything else we do in Cranbrook, see the Cranbrook area page or our Cranbrook satellite page.
Talk to a Canterbury engineer
Ring the office, or WhatsApp us a picture of the roof, the dish or whatever your TV is showing. Most of the time we can say what the fault is and give you a price there and then.
WhatsApp us- Our base
- Canterbury, since 2000
- Open
- Monday to Saturday, 8am to 7pm
- Where
- Every part of Kent: Thanet, the coast, Medway, Maidstone, Ashford and the Weald
- Cost
- Repairs from £99. Fixed quotes for everything else