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TV aerial repairs in West Malling
West Malling’s Georgian High Street and the villages around it need a careful hand. We repair aerials here without leaving a mark on the buildings.
Established 2000. Repairs from £99. £5 million public liability insurance. Engineers in West Malling most days.
From £99repairs in ME19
Common aerial faults around West Malling
Many homes on the High Street and Swan Street have their aerials hidden in the loft or tucked behind a parapet, and the cable often runs through two or three floors of old timber. When the picture fails, we test from the TV upwards, so we only open up the part that needs it.
Leybourne and East Malling have more 1960s to 1990s housing, with aerials on chimneys or gable brackets. The usual fault there is the connection at the aerial head, which has corroded inside its plastic box. Replacing the aerial head or the connector is quick and cheap.
From a loose plug to a new aerial in West Malling
We carry the common parts on the van, so most West Malling repairs are finished on the first visit. You get the price before we start.
Realigning a turned aerial
Wind and slipped clamps turn aerials off the transmitter. We re-aim on a meter and fit new clamps.
from £99same-day repairs
New cable and connectors
Cracked coax and corroded plugs replaced with double-screened cable and sealed compression fittings.
Amplifiers and splitters
Failed, overloaded or unpowered loft amplifiers tested, adjusted or replaced so every room works.
Storm damage
Fallen, bent or hanging aerials made safe, then refitted on a stronger pole, with photos for your insurer.
A new aerial when it’s beyond saving
If the aerial itself has failed, we fit a new one aimed at the right transmitter and test every channel.
Satellite dish faults
No satellite signal on Sky or Freesat? See our West Malling satellite page.
Match your West Malling fault to a fix
Choose what your screen is doing. The panel shows the usual culprit and lights up the part of the house where it normally is.
Every channel says “No signal”
- Usual cause
- Usually a connector that has worked loose behind the TV or at the aerial, a loft amplifier that has died, or an aerial knocked off its bearing by the wind.
- What we do
- We check the signal at three points, the TV socket, the loft and the mast, so we replace only the part that has gone.
Pixelating or freezing when it’s wet or windy
- Usual cause
- Rainwater getting into tired coax, connectors eaten by salt air on the coast, or a mast clamp that has slipped so the aerial rocks.
- What we do
- New double-screened cable, sealed compression fittings and the clamps done up properly.
A handful of channels have vanished
- Usual cause
- An aerial made before the frequency changes, one pointing at the wrong mast for your street, or 4G and 5G from a nearby phone mast swamping the amplifier.
- What we do
- A meter reading on each multiplex tells us which. Then it is a realign, a filter or a modern wideband aerial.
Freesat or Sky can’t find the satellite
- Usual cause
- A dish nudged off target by a gale or a ladder, a failed LNB (the part on the arm), or a waterlogged cable.
- What we do
- We peak the dish on a meter, then swap the LNB or the cable if they have failed.
One room has a picture, another doesn’t
- Usual cause
- A loose wall plate, a dead output on the splitter or amplifier, or damage somewhere along that room’s cable.
- What we do
- We follow that cable from the room back to the loft and repair the fault we find.
Seeing something different? Send us a picture of the TV and an engineer will have a look.
What West Malling customers ask about repairs
Local answers for West Malling. If yours isn’t here, ring and ask.
Can you repair an aerial behind a parapet in West Malling?
Yes. We access these carefully, often from inside the loft or a roof hatch, and keep the aerial hidden.
Do you repair aerials in Leybourne and East Malling?
Yes. We cover Leybourne, East Malling, Offham, Ryarsh and Addington.
Why has my West Malling loft aerial stopped working?
New insulation with foil backing, or solar panels on the roof, can block a loft aerial. We test it and move it if needed.
Quicker with a picture
Snap the aerial or dish from the garden, or the error on the TV, and WhatsApp it to us with your postcode. An engineer looks at it and replies with the likely fix and a price.
WhatsApp a photoNeighbouring towns to West Malling
Each town has its own repair page. For everything else we do in West Malling, see the West Malling area page or our West Malling satellite page.
Talk to a Canterbury engineer
Ring the office, or WhatsApp us a picture of the roof, the dish or whatever your TV is showing. Most of the time we can say what the fault is and give you a price there and then.
WhatsApp us- Our base
- Canterbury, since 2000
- Open
- Monday to Saturday, 8am to 7pm
- Where
- Every part of Kent: Thanet, the coast, Medway, Maidstone, Ashford and the Weald
- Cost
- Repairs from £99. Fixed quotes for everything else