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TV aerial repairs in Canterbury
We are based in Canterbury, so when your picture goes we are rarely more than twenty minutes away. Most city repairs are booked, done and tested on the day you ring.
Established 2000. Repairs from £99. £5 million public liability insurance. Engineers in Canterbury most days.
From £99repairs in CT1
Why aerials fail in Canterbury
A lot of Canterbury aerials went up in the 1990s and have not been touched since. The coax in those installs was single-screened, and after thirty winters the outer jacket cracks and lets water in. The first sign is usually a picture that breaks up after a wet night and recovers by lunchtime. Swapping the cable run and the connectors fixes it for far less than a new aerial.
Around the Stour valley, in Wincheap, Thanington and the lower part of St Dunstan’s, mature trees between the house and the Dover mast can weaken the signal every spring. If your channels fade from May to October and come back in winter, that is the cause. Lifting the aerial on a longer pole, or shifting it along the ridge, normally clears it.
Repairs we carry out in Canterbury
We carry the common parts on the van, so most Canterbury repairs are finished on the first visit. You get the price before we start.
Realigning a turned aerial
Wind and slipped clamps turn aerials off the transmitter. We re-aim on a meter and fit new clamps.
from £99same-day repairs
New cable and connectors
Cracked coax and corroded plugs replaced with double-screened cable and sealed compression fittings.
Amplifiers and splitters
Failed, overloaded or unpowered loft amplifiers tested, adjusted or replaced so every room works.
Storm damage
Fallen, bent or hanging aerials made safe, then refitted on a stronger pole, with photos for your insurer.
A new aerial when it’s beyond saving
If the aerial itself has failed, we fit a new one aimed at the right transmitter and test every channel.
Satellite dish faults
No satellite signal on Sky or Freesat? See our Canterbury satellite page.
Diagnose your Canterbury TV fault
Choose what your screen is doing. The panel shows the usual culprit and lights up the part of the house where it normally is.
Every channel says “No signal”
- Usual cause
- Usually a connector that has worked loose behind the TV or at the aerial, a loft amplifier that has died, or an aerial knocked off its bearing by the wind.
- What we do
- We check the signal at three points, the TV socket, the loft and the mast, so we replace only the part that has gone.
Pixelating or freezing when it’s wet or windy
- Usual cause
- Rainwater getting into tired coax, connectors eaten by salt air on the coast, or a mast clamp that has slipped so the aerial rocks.
- What we do
- New double-screened cable, sealed compression fittings and the clamps done up properly.
A handful of channels have vanished
- Usual cause
- An aerial made before the frequency changes, one pointing at the wrong mast for your street, or 4G and 5G from a nearby phone mast swamping the amplifier.
- What we do
- A meter reading on each multiplex tells us which. Then it is a realign, a filter or a modern wideband aerial.
Freesat or Sky can’t find the satellite
- Usual cause
- A dish nudged off target by a gale or a ladder, a failed LNB (the part on the arm), or a waterlogged cable.
- What we do
- We peak the dish on a meter, then swap the LNB or the cable if they have failed.
One room has a picture, another doesn’t
- Usual cause
- A loose wall plate, a dead output on the splitter or amplifier, or damage somewhere along that room’s cable.
- What we do
- We follow that cable from the room back to the loft and repair the fault we find.
Seeing something different? Send us a picture of the TV and an engineer will have a look.
Canterbury aerial repair questions
Local answers for Canterbury. If yours isn’t here, ring and ask.
Is it the aerial or the TV when only BBC channels go in Canterbury?
Usually neither. Each group of channels travels on its own frequency, so losing one group while others work points to a weak or out-of-line aerial rather than a faulty set. A retune is worth trying first, and if that fails we measure each frequency on the roof.
Do you repair aerials for Canterbury letting agents?
Yes, regularly. Agents send us the address and tenant’s number, we arrange access, fix the fault and email photos and an invoice to the agent the same day.
Can you repair the aerial on a Canterbury listed building without changing how it looks?
Yes. A like-for-like repair, such as new cable or a replacement aerial in the same position, normally needs no consent. We keep to the existing fixings and route cable along the same path.
Quicker with a picture
Snap the aerial or dish from the garden, or the error on the TV, and WhatsApp it to us with your postcode. An engineer looks at it and replies with the likely fix and a price.
WhatsApp a photoAerial repairs near Canterbury
Each town has its own repair page. For everything else we do in Canterbury, see the Canterbury area page or our Canterbury satellite page.
Talk to a Canterbury engineer
Ring the office, or WhatsApp us a picture of the roof, the dish or whatever your TV is showing. Most of the time we can say what the fault is and give you a price there and then.
WhatsApp us- Our base
- Canterbury, since 2000
- Open
- Monday to Saturday, 8am to 7pm
- Where
- Every part of Kent: Thanet, the coast, Medway, Maidstone, Ashford and the Weald
- Cost
- Repairs from £99. Fixed quotes for everything else