Mon–Sat 8am–7pm · repairs usually booked for today Based in Canterbury, covering all of Kent Independent specialists since 2000
Installer's ladder against a tile-hung Kent house with an aerial on the chimney
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TV aerial repairs in Faversham

Faversham is one of the few towns where an aerial can point at two different transmitters. When the picture fails here, part of the fix is checking yours is on the right one.

Established 2000. Repairs from £99. £5 million public liability insurance. Engineers in Faversham most days.

From £99repairs in ME13

Common aerial faults around Faversham

We often find Faversham aerials aimed at Bluebell Hill when, from that particular roof, Dover would be stronger, or the other way round. Both send the same Kent channels, but the clearer path depends on which side of town you are and what stands in the way. Before we replace anything, we measure both, and sometimes turning the aerial is the whole repair.

The town’s older streets have tall chimneys and long cable runs down the outside of the house. Squirrels and birds pull at loose cable, and ivy on the brickwork works clips loose until the cable hangs. On the newer estates at Lady Dane Farm and Oare, the fault is more often a loft amplifier left switched off or unplugged after building work.

Match your Faversham fault to a fix

Choose what your screen is doing. The panel shows the usual culprit and lights up the part of the house where it normally is.

Every channel says “No signal”

Usual cause
Usually a connector that has worked loose behind the TV or at the aerial, a loft amplifier that has died, or an aerial knocked off its bearing by the wind.
What we do
We check the signal at three points, the TV socket, the loft and the mast, so we replace only the part that has gone.

Pixelating or freezing when it’s wet or windy

Usual cause
Rainwater getting into tired coax, connectors eaten by salt air on the coast, or a mast clamp that has slipped so the aerial rocks.
What we do
New double-screened cable, sealed compression fittings and the clamps done up properly.

A handful of channels have vanished

Usual cause
An aerial made before the frequency changes, one pointing at the wrong mast for your street, or 4G and 5G from a nearby phone mast swamping the amplifier.
What we do
A meter reading on each multiplex tells us which. Then it is a realign, a filter or a modern wideband aerial.

Freesat or Sky can’t find the satellite

Usual cause
A dish nudged off target by a gale or a ladder, a failed LNB (the part on the arm), or a waterlogged cable.
What we do
We peak the dish on a meter, then swap the LNB or the cable if they have failed.

One room has a picture, another doesn’t

Usual cause
A loose wall plate, a dead output on the splitter or amplifier, or damage somewhere along that room’s cable.
What we do
We follow that cable from the room back to the loft and repair the fault we find.

Seeing something different? Send us a picture of the TV and an engineer will have a look.

What Faversham customers ask about repairs

Local answers for Faversham. If yours isn’t here, ring and ask.

Should my Faversham aerial point at Bluebell Hill or Dover?

It depends on the street. Most of the town does best with Bluebell Hill to the west, but some eastern parts and Boughton get cleaner reception from Dover. We test both on your roof before we choose.

Can you repair an aerial in Faversham without going on the roof?

Sometimes. Many faults are in the loft, at the wall plate or behind the TV. We check those first and only go up when the problem is at the aerial itself.

Do you repair aerials in Oare, Ospringe and Boughton?

Yes. All the villages around Faversham are covered, including Graveney, Sheldwich and Selling.

Quicker with a picture

Snap the aerial or dish from the garden, or the error on the TV, and WhatsApp it to us with your postcode. An engineer looks at it and replies with the likely fix and a price.

WhatsApp a photo

Neighbouring towns to Faversham

Each town has its own repair page. For everything else we do in Faversham, see the Faversham area page or our Faversham satellite page.

Talk to a Canterbury engineer

Ring the office, or WhatsApp us a picture of the roof, the dish or whatever your TV is showing. Most of the time we can say what the fault is and give you a price there and then.

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Our base
Canterbury, since 2000
Open
Monday to Saturday, 8am to 7pm
Where
Every part of Kent: Thanet, the coast, Medway, Maidstone, Ashford and the Weald
Cost
Repairs from £99. Fixed quotes for everything else
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