Ashford TV aerial repairs
Ashford has grown faster than almost anywhere in Kent, and so have its TV problems. We repair aerials on new estates and older streets alike, usually the day you call.
Established 2000. Repairs from £99. £5 million public liability insurance. Engineers in Ashford most days.
From £99repairs in TN23
What goes wrong with Ashford aerials
On the big new estates at Finberry, Chilmington Green, Repton Park and Kingsnorth, most homes were handed over with a loft amplifier feeding sockets in every room. When those amplifiers fail, or get switched off at the fused spur by mistake, every room loses its picture at once. Checking that spur is the first thing we ask you to do on the phone, and it saves a lot of call-outs.
Willesborough, Kennington and the streets around the town centre have older homes with chimney-mounted aerials. Ashford sits in a broad, low valley, so the signal from Dover is decent but not huge, and a slightly corroded joint or a few degrees of misalignment is enough to lose the weaker channels. Careful re-aiming with a meter and fresh connectors usually restores everything.
What we can fix in Ashford
We carry the common parts on the van, so most Ashford repairs are finished on the first visit. You get the price before we start.
Realigning a turned aerial
Wind and slipped clamps turn aerials off the transmitter. We re-aim on a meter and fit new clamps.
from £99same-day repairs
New cable and connectors
Cracked coax and corroded plugs replaced with double-screened cable and sealed compression fittings.
Amplifiers and splitters
Failed, overloaded or unpowered loft amplifiers tested, adjusted or replaced so every room works.
Storm damage
Fallen, bent or hanging aerials made safe, then refitted on a stronger pole, with photos for your insurer.
A new aerial when it’s beyond saving
If the aerial itself has failed, we fit a new one aimed at the right transmitter and test every channel.
Satellite dish faults
No satellite signal on Sky or Freesat? See our Ashford satellite page.
What’s wrong with the picture in Ashford?
Choose what your screen is doing. The panel shows the usual culprit and lights up the part of the house where it normally is.
Every channel says “No signal”
- Usual cause
- Usually a connector that has worked loose behind the TV or at the aerial, a loft amplifier that has died, or an aerial knocked off its bearing by the wind.
- What we do
- We check the signal at three points, the TV socket, the loft and the mast, so we replace only the part that has gone.
Pixelating or freezing when it’s wet or windy
- Usual cause
- Rainwater getting into tired coax, connectors eaten by salt air on the coast, or a mast clamp that has slipped so the aerial rocks.
- What we do
- New double-screened cable, sealed compression fittings and the clamps done up properly.
A handful of channels have vanished
- Usual cause
- An aerial made before the frequency changes, one pointing at the wrong mast for your street, or 4G and 5G from a nearby phone mast swamping the amplifier.
- What we do
- A meter reading on each multiplex tells us which. Then it is a realign, a filter or a modern wideband aerial.
Freesat or Sky can’t find the satellite
- Usual cause
- A dish nudged off target by a gale or a ladder, a failed LNB (the part on the arm), or a waterlogged cable.
- What we do
- We peak the dish on a meter, then swap the LNB or the cable if they have failed.
One room has a picture, another doesn’t
- Usual cause
- A loose wall plate, a dead output on the splitter or amplifier, or damage somewhere along that room’s cable.
- What we do
- We follow that cable from the room back to the loft and repair the fault we find.
Seeing something different? Send us a picture of the TV and an engineer will have a look.
Repair questions from Ashford
Local answers for Ashford. If yours isn’t here, ring and ask.
Every TV in my Ashford new-build went off at once. What happened?
The loft amplifier has probably lost power or failed. Check the fused switch near the loft hatch or in a cupboard, which is often labelled TV. If it is on and nothing works, we replace the amplifier and test every room.
Do you repair aerials in Kingsnorth and Chilmington Green?
Yes, every week. We know how the builders on those estates wired their homes, which makes faults quicker to find.
Can you fix my Ashford aerial if the developer won’t?
Yes. Once the builder’s warranty period has passed, or if they are slow to respond, we can repair it directly and give you a written report.
Quicker with a picture
Snap the aerial or dish from the garden, or the error on the TV, and WhatsApp it to us with your postcode. An engineer looks at it and replies with the likely fix and a price.
WhatsApp a photoWe also repair aerials around Ashford
Each town has its own repair page. For everything else we do in Ashford, see the Ashford area page or our Ashford satellite page.
Talk to a Canterbury engineer
Ring the office, or WhatsApp us a picture of the roof, the dish or whatever your TV is showing. Most of the time we can say what the fault is and give you a price there and then.
WhatsApp us- Our base
- Canterbury, since 2000
- Open
- Monday to Saturday, 8am to 7pm
- Where
- Every part of Kent: Thanet, the coast, Medway, Maidstone, Ashford and the Weald
- Cost
- Repairs from £99. Fixed quotes for everything else