Mon–Sat 8am–7pm · repairs usually booked for today Based in Canterbury, covering all of Kent Independent specialists since 2000
TV aerial hanging from a broken wall bracket on a brick gable
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TV aerial repairs in Folkestone

Folkestone’s steep streets and the downs behind the town make it a tricky place for TV signals. We repair aerials across the town and make sure each is aimed at the best signal for its road.

Established 2000. Repairs from £99. £5 million public liability insurance. Engineers in Folkestone most days.

From £99repairs in CT19

The faults we fix most in Folkestone

Along the Leas and in the big Victorian houses behind it, the aerial is often five storeys up on a tall chimney. Those aerials take the full force of the Channel wind, and many have bent elements or snapped lashing wire. We bring a roof ladder and safety line for these jobs, and we often fit a smaller, sturdier aerial that holds its aim better.

In Cheriton and up at Hawkinge, faults are more about the age of the cable and connectors than the signal. Many homes still have the original installs from the 1970s and 80s. Replacing the cable and the wall plate is often enough to bring back channels that have been missing for months.

Check the symptoms in Folkestone

Choose what your screen is doing. The panel shows the usual culprit and lights up the part of the house where it normally is.

Every channel says “No signal”

Usual cause
Usually a connector that has worked loose behind the TV or at the aerial, a loft amplifier that has died, or an aerial knocked off its bearing by the wind.
What we do
We check the signal at three points, the TV socket, the loft and the mast, so we replace only the part that has gone.

Pixelating or freezing when it’s wet or windy

Usual cause
Rainwater getting into tired coax, connectors eaten by salt air on the coast, or a mast clamp that has slipped so the aerial rocks.
What we do
New double-screened cable, sealed compression fittings and the clamps done up properly.

A handful of channels have vanished

Usual cause
An aerial made before the frequency changes, one pointing at the wrong mast for your street, or 4G and 5G from a nearby phone mast swamping the amplifier.
What we do
A meter reading on each multiplex tells us which. Then it is a realign, a filter or a modern wideband aerial.

Freesat or Sky can’t find the satellite

Usual cause
A dish nudged off target by a gale or a ladder, a failed LNB (the part on the arm), or a waterlogged cable.
What we do
We peak the dish on a meter, then swap the LNB or the cable if they have failed.

One room has a picture, another doesn’t

Usual cause
A loose wall plate, a dead output on the splitter or amplifier, or damage somewhere along that room’s cable.
What we do
We follow that cable from the room back to the loft and repair the fault we find.

Seeing something different? Send us a picture of the TV and an engineer will have a look.

Before you book a repair in Folkestone

Local answers for Folkestone. If yours isn’t here, ring and ask.

Should my Folkestone aerial point at Dover or a relay?

It depends on your street. Higher parts of town usually see Dover clearly, while some lower roads get a better picture from the local relay. We measure both and set your aerial for the stronger.

Can you fix an aerial on a tall house on the Leas?

Yes. We have the access equipment for tall Victorian houses and do these repairs regularly. We may need to book a calm day if the wind is strong.

Do you repair aerials in Sandgate and Hawkinge?

Yes, along with Cheriton, Capel-le-Ferne and Lyminge. Same-day visits are usually possible.

Quicker with a picture

Snap the aerial or dish from the garden, or the error on the TV, and WhatsApp it to us with your postcode. An engineer looks at it and replies with the likely fix and a price.

WhatsApp a photo

Repairs in towns next to Folkestone

Each town has its own repair page. For everything else we do in Folkestone, see the Folkestone area page or our Folkestone satellite page.

Talk to a Canterbury engineer

Ring the office, or WhatsApp us a picture of the roof, the dish or whatever your TV is showing. Most of the time we can say what the fault is and give you a price there and then.

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Our base
Canterbury, since 2000
Open
Monday to Saturday, 8am to 7pm
Where
Every part of Kent: Thanet, the coast, Medway, Maidstone, Ashford and the Weald
Cost
Repairs from £99. Fixed quotes for everything else
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